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Transient Occupancy Tax (TOT) Online Renewal lock

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Eligibility
Transient Occupancy Tax (TOT) returns, Short-Term Rental Registration (STR) and payments can now be processed online for the City of Novato. If any information has changed, or is incorrect, please make the necessary changes during the online process. If changes need to be made to any account related information that is not available online, please submit your renewal and corrections to novatotot@hdlgov.com.
Process
1. Locate the Account Number and PIN

2. Verify your hotel/motel account information.

3. Provide collected rent and exemptions information to calculate your amount due (if applicable).

4. Provide payment information. (E-Check only)

5. Print a copy of your receipt.

Enter your TOT or STR account number.
Enter your online renewal PIN. Click here to have the PIN emailed to the primary contact's email on file.